Help & Support

Something not working, or a question about how Two Chairs runs? Email us at [email protected] and we will get back to you within one business day.

How the week works

Two Chairs runs on a weekly cycle rather than an endless feed. A small group of video profiles is released midweek. You watch them and privately rank whoever stood out. On Thursday evening a single mutual match is revealed and a chat opens.

If your city has not launched yet, you can join the waiting list from inside the app. We open one city at a time so there are real people to meet.

Reporting someone

Open the profile or chat menu and choose Report. Reports are anonymous and you can pick a reason: inappropriate content, harassment or bullying, spam or scam, fake profile, or something else. We review every report and act on it, usually within 24 hours.

Blocking someone

Open the profile or chat menu and choose Block. They will no longer be able to message you or appear to you.

Deleting your account

Go to Profile → Delete account. This permanently removes your account, your videos, your matches and your messages. It cannot be undone.

Notifications

Two Chairs sends a notification when a new drop lands, when ranking opens, and when your match is revealed. You can change what you receive in Profile → Settings → Notifications, or turn them off entirely in your device settings.

Trouble signing in

Sign-in uses your phone number and a one-time code sent by SMS. If the code does not arrive, check the number is correct including country code, make sure you have signal, and wait a moment before requesting another. If it still does not arrive, email us.

Subscription

Two Chairs is free while we roll out. You will not be charged, and no payment details are required.

Privacy and data

See our Privacy Policy for what we collect and why, and our Terms of Service for the rules of using Two Chairs.

Contact

Email [email protected]. We read everything.